Celonis Status

All systems are operational

Past Incidents

25th July 2019

No incidents reported

24th July 2019

Compute [EU-2] Issues resolved

Issues have been fixed. Thanks for your patience.

Compute [EU-2] Partial outage

Some customers may experience difficulties opening analyses

23rd July 2019

Web Application [us-1] Additional resources deployed

We have scaled up the resources available for the us-1 realm. This has resolved the reported performance issues and we are continuing to closely monitor the resource consumption on this realm

Web Application [us-1] Root cause for performance degradation identified

We have identified the root cause for the performance degradation on the us-1realm. An unexpected spike in resource consumption has reduced the replication count for some of our services, causing increased response times and temporary failures.

Web Application [us-1] Performance degradation

We are currently investigating reports of performance issues on the us-1 realm.

22nd July 2019

No incidents reported

21st July 2019

No incidents reported

20th July 2019

No incidents reported

19th July 2019

No incidents reported

18th July 2019

No incidents reported

17th July 2019

No incidents reported

16th July 2019

No incidents reported

15th July 2019

No incidents reported

14th July 2019

No incidents reported

13th July 2019

Compute [eu-1] Performance degradation mitigated

Compute nodes operating stable again.

12th July 2019

Compute [eu-1] Some customers experience long Data Model loading times

We're currently applying a fix to bring back expected loading times.

11th July 2019

No incidents reported

10th July 2019

No incidents reported

9th July 2019

No incidents reported

8th July 2019

No incidents reported

7th July 2019

No incidents reported

6th July 2019

Intelligent Business Cloud Release 1.17, scheduled 4 months ago

Due to this release, the following instances might not be available for several hours:

5th July 2019

No incidents reported

4th July 2019

No incidents reported

3rd July 2019

No incidents reported

2nd July 2019

No incidents reported

1st July 2019

No incidents reported

30th June 2019

No incidents reported

29th June 2019

No incidents reported

28th June 2019

Web Application [eu-1] Resolved issues with Data Push and Data Jobs

We have resolved the issues with Data Push and Data Jobs on the eu-1 realm.

Web Application [eu-1] Issues with Data Push and Data Jobs

We are investigating issues related to Data Push and Data Jobs on the eu-1 realm.

We have temporarily put the database into read-only mode during recovery procedures.

27th June 2019

No incidents reported

26th June 2019

No incidents reported