Celonis Status

All systems are operational

Past Incidents

16th June 2019

No incidents reported

15th June 2019

No incidents reported

14th June 2019

No incidents reported

13th June 2019

Web Application [eu-1] Web application unavailable

We have successfully completed the failover of one of our databases. Access to the eu-1 realm has been restored.

Web Application [eu-1] Web application unavailable

We have identified the root cause for the currently ongoing outage of the eu-1 realm. An erroneous lock on the database has caused one of our core services to fail. We are currently performing a failover of the database.

Web Application [eu-1] Web application unavailable

The web application on the eu-1 realm is currently not loading.

12th June 2019

No incidents reported

11th June 2019

No incidents reported

10th June 2019

No incidents reported

9th June 2019

No incidents reported

8th June 2019

Intelligent Business Cloud Release 1.15, scheduled 3 months ago

Due to this release, the following instances might not be available for several hours:

7th June 2019

No incidents reported

6th June 2019

No incidents reported

5th June 2019

No incidents reported

4th June 2019

No incidents reported

3rd June 2019

No incidents reported

2nd June 2019

No incidents reported

1st June 2019

No incidents reported

31st May 2019

No incidents reported

30th May 2019

No incidents reported

29th May 2019

Web Application [eu-1] Web application performance issues

The long analyses load times reported by some users on the eu-1 realm have been resolved.

Web Application [eu-1] Web application performance issues

We have deployed a fix for the long analyses load times reported by some users on the eu-1 realm.

Web Application [eu-1] Web application performance issues

We have identified the root cause for the long analysis load times reported by users on the eu-1 realm.

Web Application [eu-1] Web application performance issues

We are receiving reports of long anlaysis load times on the eu-1 realm.

28th May 2019

No incidents reported

27th May 2019

No incidents reported

26th May 2019

No incidents reported

25th May 2019

Intelligent Business Cloud Release 1.14, scheduled 3 months ago

Due to this release, the following instances might not be available for several hours:

24th May 2019

No incidents reported

23rd May 2019

No incidents reported

22nd May 2019

No incidents reported

21st May 2019

Web Application Analysis access fully restored

The access issues with Analyses on uplinked Data Models have been fully resolved.

Web Application Analyses on uplinked Data Models not accessible

We have identified the root cause for the issues with opening some Analyses. Only Analyses on uplinked Data Models are affected. A fix will be applied shortly.

Web Application Some Analyses not accessible

We are receiving internal and external reports of users being unable to open some Analyses due to an issue related to load scripts.

20th May 2019

No incidents reported

19th May 2019

No incidents reported

18th May 2019

No incidents reported